Bright New Things offer wonderful, beautifully made children’s wooden toys. But additionally, and so importantly, they have exceptional customer service.
We bought a “Forest Table” together with a “Forest Rabbit Chair” from the site, and duly received email confirmation followed the next day by email from DPD. The following day, DPD delivered the chair, but not the table. I telephoned Bright New Things to ask them what might have happened, as they were intended as a present for out granddaughter and we were afraid the table might not now arrive on time. They were exceptional. They got on to DPD, found the consignment was held up in their system and so they SENT ANOTHER ONE immediately to make sure we had it in time. It arrived at 07.30 the following morning. Nothing was too much trouble - they called back when they said they would, and moved heaven and earth in a way that most companies just don’t bother doing.
To add to it all, the products are quite wonderful. Easy to assemble, beautifully made and our granddaughter LOVES them! So thank you, Bright Little Things, and any would be purchasers - don’t hesitate to buy from this super company. If I could give them 6 stars I would!